Policies and Procedures

Badges

Badges will not be mailed. Please pick up your badge and conference materials at the preregistration kiosk beginning at 7:00 am on Friday, September 23, 2016.

Payment

Full payment must be received within 30 days of registration. Checks must be drawn on a U.S. bank in U.S. dollars. Do not mail cash or traveler’s checks.

Please remit check payments to:

Association of Science-Technology Centers
818 Connecticut Avenue, NW
7th Floor
Washington, DC 20006-2734
USA
For wire transfer payment instructions, please contact conference@astc.org.

Substitution Policy

Substitutions are allowed with the written authorization of the registrant who is unable to attend. Email conference@astc.org, or bring a signed letter to the onsite registration counter along with a new completed registration form.

Cancellation/Refund Policy

All cancellations must be made in writing to conference@astc.org. Cancellations received on or before August 24 are entitled to a full refund of registration and event fees. Cancellations received from August 25–September 8 will be subject to a $200 cancellation processing fee. No refunds will be granted for cancellations after September 8. Cancelled registrations cannot be credited to a future conference. Cancelled individual registrations within a Group Registration without a substitution will result in forfeiture of the entire discount, and the full conference registration rate at the time of registration will be charged.

For all off-property sessions, workshops, and tours, no refunds will be granted after September 8 unless cancelled by ASTC.