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Resource Center

Accessible PracticesAccess AdvisorsADA Professionals
In the sections that follow, we suggest where to look for ADA professionals. The list below links to some organizations that can help you identify potential advisors. As you build relationships with advisors, they will help you find connections to more individuals and organizations in your area. We have also included some advice from the Better Business Bureau on how to select ADA advisors. In "Behind the Scenes," museum professionals describe their relationships with access advisors.

Where to Look for Advisors

The following source can help you recruit ADA professionals to work with you as advisors.

Advice for Selecting ADA Professionals as Advisors

The following advice on selecting consultants is taken from the Better Business Bureau's publication, "How to Avoid Scams and Schemes Related to the Americans with Disabilities Act of 1990."

  • For advice on choosing a consultant, contact an independent living center or other organization that represents people with disabilities.
  • Be wary of "credential pandering" or consultants who claim they are "bona fide ADA experts," "ADA Certified," or "ADA Approved."
  • Inquire among colleagues for recommendations.
  • Ask potential consultants specific questions about their qualifications, previous work, and training, as well as which manuals and checklists they use.
  • Find out if the consultant has adequate insurance coverage and ask for proof.
  • Demand to know who will conduct the actual survey and compliance work.
  • Request and check all references.
  • Determine how long the consultant has been in business as one indication of how long he/she will be around.
  • Ask for proof of any claim made regarding specialization in accessibility design work.
  • Evaluate whether the consultant's fee schedule is commensurate with time spent as well as expertise. Although some nonprofit organizations will provide these services on a no fee basis, in general, either end of the spectrum—$1000 per hour or totally expense free—should raise a "red flag."

Links Related to Working with Advisors

Interacting with Visitors with Disabilities

Behind the Scenes
Carolann Baldyga , Director of Education: Working with Your Local ADA Office
Liz Adams , Admissions Coordinator: Putting Together an Access Project


This web site is not intended to offer legal, architectural, engineering, or similar professional advice. Refer specific questions to an attorney or an ADA authority.

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