Personalizing Visitor Service in a Small Museum

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By Jennifer Jenkins From Dimensions May/June 2013 WonderLab Museum of Science, Health and Technology in Bloomington, Indiana, strives to be not just a destination, but also a valuable community asset. Open since 2003 in its current downtown location, WonderLab is a small museum—7,600 square feet (700 square meters) of gallery space—with fewer than 15 full-time […]

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