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Posted November 9, 2023
Associate Vice President, Guest Experience
Natural History Museums of Los Angeles County
Los Angeles, California
Salary Range: $145,000 — $155,000 plus benefits

The Natural History Museums of Los Angeles County (NHMLAC) are seeking a strategic, collaborative and revenue-oriented leader with exceptional communication, customer service and management skills for the newly created role of Associate Vice President of Guest Experience (AVP). Reporting to the Chief Strategy & External Relations Officer, the AVP will be charged with overseeing a best practice guest experience and optimal third-party revenue function at the Natural History Museum in Exposition Park and at La Brea Tar Pits.

  • 8 to 10 years of experience in both front-line and management roles, supervising cross-functional groups, with experience in a public ticketing environment preferred.
  • Track record of improving customer service using training and other strategies, preferably in a large, complex environment that serves the public.

View the complete description.

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